Shipping Policy:

Freight customers must be available to accept and unload orders. Carrier service is not responsible for dismantling, unpacking and/or unloading. Customer must inspect product upon delivery for any manufacturing defects and notify AG-CO within 30 days as outlined below.

 

Ordering:

Please allow a reasonable time for delivery. Cupola Model 220 is shipped via UPS Ground Service with no signature required upon delivery. Cupola Models 320 and 420 are sent via common carrier freight. For all common carrier shipments the customer will be contacted by the freight carrier to arrange an estimated delivery date and time. Someone must be present on site to receive freight delivery of your cupola.


Pricing:

Pricing is always subject to change. All prices are delivered prices inclusive of shipping.


Terms And Payments:

All orders must be paid in full by credit card prior to shipping.


Returns:

All products returned to AG-CO must have proper authorization prior to acceptance. All return requests must be submitted in writing through the online returns section of our website. You may also Fax us at 989-224-8394 or e-mail us at orders@ag-co.com and explain why you want to return an item. The item(s) must be returned within 30 days, in first class saleable condition and unused. Proper credit will be given only after the item has been received and inspected. Customer is responsible for the return shipping charges. In addition, a 15% restocking fee will be applied to all product returns for reasons other than shipping error or replacement of defective items. All returns must be prepaid by the Customer.